Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Peparzel Pet Accessories collects, uses, maintains, and discloses information collected from users (each, a “User”) of the pets.peparzel.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by Peparzel Pet Accessories.

WHAT DO WE DO WITH YOUR INFORMATION?

Personal Identification Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

How We Use Collected Information
Peparzel Pet Accessories collects and uses Users’ personal information for the following purposes:

  • To improve customer service – Your information helps us respond more effectively to your customer service requests and support needs.

  • To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails – The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, and related product or service information. Unsubscribe instructions are included in every email.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at sales@peparzel.com

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT
If you choose a direct payment gateway to complete your purchase, then Authorize.net stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions.

We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

SECURITY
We adopt appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. Our Site complies with PCI vulnerability standards to create as secure an environment as possible for Users.

SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

COOKIES
We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here.

YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and the Terms and Conditions. If you do not agree, please do not use our Site. Continued use of the Site following changes to this policy will be deemed your acceptance of those changes.

QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:
sales@peparzel.com